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Shipping Information


1. Postage (For Retail Orders)
Shipping companies that we use:

International Shipping
Standard : Vietnam Post Office (10 to 21 days)
Express : Fedex Express, DHL Express or TNT Express (2 to 6 days)

Domestic Shipping
Standard : Vietnam Post Office Standard (7 to 10 days)
Express : Vietnam Post Office Express (2 to 3 days)

2. Sea/Air Freight (For Wholesale Orders)
We offer the following options:

EXW (Ex Factory), Ho Chi Minh City
You are responsible for all the shipping costs. We will deliver the goods to any locations in Ho Chi Minh City, Vietnam free of charge.

FOB (Free on Board), Ho Chi Minh City Port
We are responsible for the delivery of goods to the Ho Chi Minh port. This includes export tax from Vietnam and handling fees until the shipment is on board the ship. You are responsible for the ocean fee, the import customs clearance, the cargo insurance and other costs and risks.

CIF (Cost, Insurance and Freight)
We are responsible for the delivery of goods to the requested destination port. This includes export tax from Vietnam and handling fees until the shipment is on board the ship, the ocean fee and the cargo insurance.You are responsible for the import customs clearance and other costs and risks.

3. How do we estimate the delivery dates
We estimate the delivery dates based on the availability of your items and the shipping options you choose. Delivery date estimation is displayed in the order form and in the order summary in My Account section.

The shipping rates are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


 
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